Privacy Policy

Scope

This Privacy Policy applies to our websites, online store, and any services that link to it. By using our services, you agree to the practices described here.

Information we collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

• Account & profile details (name, email, password).
• Order & payment info (shipping address, items purchased, transaction IDs). Payment card data is processed by our payment processor; we do not store full card numbers.
• Communications (emails, messages, support requests).
• Device & usage data (IP address, browser type, pages viewed, referring/exit pages).
• Cookies and similar technologies for analytics, preferences, and security.

How we use information

• Provide and improve our website, store, and services.
• Process orders, payments, shipping, and returns.
• Communicate with you about orders, updates, and promotional messages (you can opt out anytime).
• Personalize content and measure performance.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Comply with legal obligations.

Legal bases (EEA/UK)

Where applicable, we process personal data based on: (i) performance of a contract, (ii) legitimate interests (e.g., securing our services, personalizing content), (iii) consent (e.g., certain marketing and cookies), and (iv) compliance with legal obligations.

How we share information

We share information with service providers under contractual obligations and in the circumstances below.

• Vendors and service providers (payment processing, shipping, analytics, email).
• Business transfers (merger, acquisition, financing, or sale of assets).
• Legal compliance and safety (to comply with law or protect rights).
• With your consent or at your direction.

Cookies & tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and analyze traffic.

You can manage cookie preferences in your browser settings or via our cookie banner where available.

Data retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting).

Your rights

Depending on your location, you may have rights to access, correct, delete, or transfer your data, restrict or object to certain processing, and withdraw consent.

You can exercise these rights by contacting us. We may need to verify your identity to process your request.

• Marketing: You can opt out of marketing emails by using the unsubscribe link in the email.
• Cookies: Adjust your browser or cookie settings. Some features may not function without certain cookies.

Security

We implement technical and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.

Children’s privacy

Our services are not directed to children under 13 (or as defined by local law), and we do not knowingly collect personal information from children.

International data transfers

If you access our services from outside the country where our servers are located, your information may be transferred to, stored, and processed in other countries with data protection laws that may be different from those in your country.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you by posting the new policy and updating the 'Last updated' date.

Contact us

If you have questions about this policy or our privacy practices, email us at privacy@example.com or visit our Contact page.